Hey there! This is a known behavior in Decile Hub. The platform has a built-in filter that blocks identical emails from being sent to the same prospect within 24 hours, designed to prevent accidental duplicate sends and automation loops.
A couple of things that could explain what you're seeing:
Quick workaround: Change the subject line by even one character to bypass the filter and send immediately.
If you did not send a test email and no automation is running, this could be a bug worth investigating further. Could you share more details about whether you used "Send Test Email" before attempting the real send? That will help narrow it down!
Get full access to Decile Base and the Decile Hub venture platform for free by joining the VC Lab program.
Apply to VC Lab Cohort 21